Enable job alerts via email!

Customer Service Advisor(32076)

Manpower UK Ltd

Exeter

Hybrid

GBP 40,000 - 60,000

Full time

4 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player is seeking a Customer Service Advisor to enhance customer experiences through effective communication and problem-solving. This role involves handling customer queries and providing support in a hybrid working environment. You will be a key part of a dynamic team, ensuring that every interaction is handled with care and professionalism. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this opportunity is perfect for you. Join a company that values your contributions and offers a collaborative atmosphere where you can grow your skills.

Exzellente verbale Kommunikationsfähigkeiten sind erforderlich.
Fähigkeit, unter Druck ruhig zu bleiben und Probleme präzise zu lösen.

Bearbeitung von Kundenanfragen über Telefon und schriftliche Korrespondenz.
Lösung von Problemen mit Präzision und Effizienz.

Verbal Communication

Problem-Solving

Team Collaboration

Ability to Work Under Pressure

Prioritization

Customer Service Advisor - (phone number removed)
Shift Times: Monday- Friday 40HPW
Pay Rate: £12.80PH
Location: Hybrid working, EX1 3UT

Job Purpose / Overview
In this role you will play a key part in helping us with customer queries to deliver a great customer experience with every contact - telephony/written correspondence. Reporting to the New Connections Manager within the heart of the operations team, as a New Connections customer service advisor, you won't just be helping our customers understand the installations process; you'll be part of the driving force behind revolutionising our many processes within the new connections team and delivering unparalleled customer experiences to both our large and mid-market customers.

Key Responsibilities:

Call Handling: Serve as a point of escalation for customer queries that come via our phone lines.
Problem-Solving: Demonstrate a keen problem-solving ability, addressing issues with precision and efficiency.
Communication Excellence: Exhibit excellent communication skills. To succeed you will need:

Excellent verbal communication skills.
Ability to remain calm.
Problem-solving skills.
Able to prioritise conflicting activities and work under pressure.
Ability to work collaboratively in a team and on own initiative.

Apply now and a member of the team will be in touch.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Customer Service Advisor(32076)

Manpower UK Ltd

Exeter

Hybrid

GBP 40,000 - 60,000

Full time

Job summary

Qualifications

Responsibilities

Skills

Job description