Customer Service Advisor

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you! We are currently looking for Customer Service Advisors in York!

Client Details

We are seeking dedicated individuals for the role of Customer Service Advisor in York.

Description

As a Customer Service Advisor, you will be working with customers to handle their enquiries in relation to their insurance services. You will be handling a high volume of inbound and outbound calls supporting customers who wish to make a claim on their policy, providing guidance and support while ensuring the highest level of customer experience at all times.

The role will involve dealing with a wide range of queries, and you will be using your excellent problem-solving skills to come to a quick resolution for the customer.

Profile

1. Previous customer service experience; this could be from a range of backgrounds such as retail and hospitality.
2. Excellent communication skills and a confident telephone manner.
3. Able to work under pressure in a fast-paced environment.
4. Good problem-solving skills.
5. Passionate about helping and supporting customers.
6. An excellent team player.

Job Offer

Salary of £26,000+ with a reputable business within the insurance sector. Full training provided, excellent progression and development opportunities, central location in York, free parking, Monday to Friday 9 am-5 pm, part-time and full-time hours are available, excellent benefits, free gym on site, generous holiday allowance, option to buy and sell holidays, regular incentives, great team and culture, immediate interview.