Customer Service Advisor

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisorto work from their site in Wrexham

For the successful Customer Service Advisorour client is offering:

• Salary up to £25,000 per annum
• Monday to Friday 8.30am till 5.00pm

The role - Customer Service Advisor:

• Responsible for managing inbound calls, emails and responses to customers
• Handling a range of enquiries across two services in the UK Region
• Manage and take ownership of any complaints from customers and members of the public
• Administer emails and respond to customers via telephone and written methods where necessary

What our client is looking for in a Customer Service Advisor:

• Previous customer service experience - ESSENTIAL
• Experience working with customer complaints / problem solving - ESSENTIAL
• Good MS Office Literacy - ESSENTIAL
• Able to cope under pressure in a call handling environment

Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager

Commutable From: Wrexham, Chester, Denbighshire

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Permanent Position

20 holidays increasing to 23 days by 5 years of service

Performance bonus

Life assurance policy

Company Car

Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Sales Executive to work from its leading facility in Oswestry.

For the successful Sales Executive, our client is offering;

• £30,000 to £32,000 per year DOE
• Full-time Mon - Fri 8.30 am - 5 pm.
• Permanent Position
• 20 holidays increasing to 23 days by 5 years of service
• Performance bonus
• Life assurance policy
• Company Car

The Role of the Sales Executive;

• Providing active, hands-on support for the external sales team
• Document activities on CRM software, telephone calls, sales calls, opportunities, leads, case studies, faulty goods, order tracking, market and customer information, assigning links to ASM and NSM when required.
• Processing Sales orders and dealing with customer queries.
• Building relationships with customers
• Dealing with orders and sales enquiries
• Sales administration
• After-sales/customer service support and liaising with External Sales/Quality
  department.
• Identifying new business opportunities with existing and new trade partners.
• Sales reports
• Marketing campaigns to support brand awareness and business development.
• Sales meetings, conferences, trade exhibitions and open days as required

What our client is looking for in a Sales Executive;

• Experience working in a busy sales/administrative environment - ESSENTIAL
• A team player with the ability to work off your own initiative is - ESSENTIAL
• Experience using ERP and CRM systems and proficiency across the Microsoft suite
• Highly collaborative, organised, and detail-oriented with a strong ability to multi-task.
• Excellent communication, presentation, and negotiation skills with fluency in English, verbal and written - ESSENTIAL
• Time management and task prioritisation skills.
• Strong analytical problem-solving skills.
• A strong working knowledge of Agriculture/Equine - PREFERRED

Key skills or similar Job titles:
Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.

Commutable From;
Oswestry, Shrewsbury, Welshpool, Wrexham

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.

Travel Customer Service Executive

Cheshire West and Chester

Permanent

Recruit4staff is proud to be representing their client, a leading Travel company in their search for an experienced Travel Customer Service Executive to work in their busy office based in Chester.

For the successful Travel Customer Service Executive our client is offering:

• £22,500 - £24,000 per annum
• Days role, Monday - Friday 9 am-5:30 pm
• Permanent position
• 22 days holiday rising 1 day per year (up to 25)
• Company Pension Scheme
• Benefits package
• Opportunities of hybrid working after 6 month probation

The Role of the Travel Customer Service Executive :

• Responsible for handling customer service enquires after holidays are booked
• Responding to inbound calls and emails
• Escalating queries to specialist teams where necessary
• Providing resolutions and additional information to customers as and when required
• Administer amendments to bookings and extras at the customer's request

What our client is looking for in a Travel Customer Service Executive :

• Previous experience working in a customer service role - ESSENTIAL
• Travel Industry or Holiday Industry Experience - ESSENTIAL
• Excellent communication skills - ESSENTIAL
• Computer Literate - ESSENTIAL
• Customer Care and complaint management experience - ESSENTIAL

Key skills or similar Job titles: Customer Service Executive, Customer Service Advisor, Complaint Handler, Complaint Resolution Officer, Resolution Officer

Commutable from: Chester, Wrexham, Runcorn, Warrington, Llay, Buckley, Flint, Deeside

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business.