Customer Service Advisor

AM2PM Recruitment Solutions Ltd; Warrington; On-site; Full time

Job description

Customer Service Advisor £13.18 p/h Warrington Telecommunications

Immediate start

35 hours per week Mon-Fri 10am-6pm

Temporary to permanent role for the right person

Great place to work

Clear career path

Free on-site parking

The Role

Our client is a well-established family-run business with ambitious growth plans, supplying telecommunications and cabling to large blue-chip companies globally.

Due to their continued growth, they are currently looking to expand their customer service team and are looking for an experienced customer service advisor.

This critical role provides excellent customer service to clients, both internal and external, so great communication skills, both written and verbal, are essential.

Answering incoming and making outgoing calls, speaking with customers and clients to plan and arrange jobs for engineers to be on-site.

Prioritising and scheduling the team's workloads is essential, and the ability to multitask and organise schedules is paramount.

The Person

You will have worked and gained invaluable experience within a busy customer service office, have excellent communication skills, and fully understand how to provide the highest levels of customer service to both internal and external clients.

Good knowledge of Word, Excel, and 365 packages, a positive and motivated attitude to work, and being a great team player are required.

This is a fantastic opportunity for the right person as it will become a permanent role after a qualifying period. This job has an immediate start, so please APPLY NOW.