Customer Service Advisor

Join our client's team as a Customer Service Advisor!

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where every interaction matters? Are you looking to gain experience in an office based role? If so, keep reading as this could be the perfect opportunity for you!

About the Role:

As a Customer Service Advisor you will be the friendly voice of the organisation, handling customer enquiries through calls, emails and LiveChat. Your role will be pivotal in processing customer orders efficiently and maintaining strong supplier relationships through regular communication. The successful applicant will be joining a small, vibrant team where your contribution makes a real difference!

Key Responsibilities:

1. Answer incoming customer calls, emails and LiveChat requests promptly and professionally.
2. Process customer orders accurately and efficiently.
3. Maintain effective communication with suppliers to ensure smooth operations.
4. Engage in online content creation and management to enhance customer interaction.
5. Perform data entry tasks with a high degree of accuracy.
6. Support general office admin duties, such as updating sales records and processing payments.

What We're Looking For:

1. Strong communication skills with the ability to build rapport with customers.
2. Excellent computer literacy for effective data entry and order processing.
3. Good organisational skills and a knack for problem-solving.
4. Strong IT and customer service skills.

Why Join Us?

1. Be part of a friendly and supportive team that values your input!
2. Enjoy a role that combines customer service with creative content management.
3. Opportunity for personal and professional growth in a thriving sector.
4. Work in a vibrant office environment with a team that feels like family!

This is a 6 month fixed term opportunity, which may be extended or become a permanent position for the right person.

If you're enthusiastic about delivering top-notch customer service and want to grow your career in an exciting setting, we'd love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

Job Title: Customer Service Advisor

Company: [Company Name]

Location: Warrington, Cheshire

Posted: Feb 21st 2025

Closes: Mar 24th 2025

Sector: Customer Services

Contract: Contract

Hours: Full Time