Customer Service Advisor

Thrive Group are delighted to be working with our client in Trowbridge who is actively looking to recruit Customer Service Advisor to join the team.

What you will be doing:

You will provide excellent customer service and support through phone, email, and chat channels. You will handle customer enquiries and complaints in a professional and timely manner, analyse customer needs and provide appropriate solutions or recommendations.

What you will need to succeed:

• Previous experience in a contact centre or customer service role preferred
• Strong communication skills, both verbal and written, with excellent telephone manner.
• Ability to multitask and handle a high volume of customer interactions
• Excellent problem-solving skills and ability to analyse customer needs
• Proficient in data entry and navigating computer systems

What you will receive in return:

• £23,795, rising to £25,376 per annum
• Monday to Friday - 40 hours per week
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

What you need to do next:

If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group on #removed# or email sarah.elliott@thrivegroup.co.uk.

Thrive Group are acting as an employment agency in relation to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.