Customer Service Advisor

Role Overview

An exciting opportunity has arisen for a Customer Service Advisor to join our Hub team.

You’ll be responsible for answering inbound telephone calls from residential tenants, reporting repairs and estate related matters; to plan, instruct and administer property compliance servicing, certification and remedial works for residential, commercial and agricultural properties for Savills Rural & Projects Division.

What we offer you:

• Career and Professional Development
• 25-30 Days Annual Leave, depending on grade
• Life Assurance
• Private Medical Scheme
• Virtual GP
• Global Mobility Scheme
• Rewards Platform
• Company Pension Scheme
• Enhanced Incremental Annual Leave

Team Overview

Savills Hub team provides management of property compliance and reactive maintenance. Our clients range from private individuals to large institutions. The team comprises of 21 members, made up of a Head of Property Services, Operations Manager, Two Service Delivery Managers, a Deputy Service Delivery Manager, a Data Analyst and 15 Customer Service Advisors.

To be eligible to apply for this role you must hold your own right to work in the UK. Our employees act with honesty and integrity so we expect the same from you. We take any attempts to circumvent this policy very seriously.