Customer Service Advisor

Based at our Woodthorpe site in Nottingham with hybrid working opportunities available following successful completion of probation period.

Starting salary of £24,200 (full time salary) + the below benefits:

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

We are developing and growing our National Enquiry Centre and as a result we have new exciting full-time Customer Service Advisor opportunities based at our Woodthorpe site in Nottingham. We are looking for people passionate about customer service to join us and in return receive excellent benefits, training and ongoing career development opportunities within our National Enquiry Centre or across the wider business.

The National Enquiry Centre is Ramsay UK’s central customer service hub and is the heart of our business. Open from 8 – 6pm Monday to Friday and 9 – 2pm Saturday, our dedicated advisors provide telephone, email and web support to our patients and pride themselves on delivering a seamless and positive customer experience.

About us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

If you are ready to make a difference in our patients' lives, apply now!

This position is subject to background and DBS checks.