Customer Service Advisor

Optimise Talent Ltd; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job description

Customer Service Advisor - circa £25k basic salary + Monthly bonus earning potential - Total package £30k

Location: Manchester City Centre

Hours: Monday - Thursday 9am-5:30pm, Friday 10am-4pm - No weekends and a late start and early finish on a Friday!

Benefits: Excellent benefits package - apply to find out more!

We are proud to be working with a class-leading business in Manchester that is not only the largest business in the industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability, and help you become an expert in your field so that you can deliver class-leading Customer Service to their customers.

You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors.

This is a financial services business, so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations, you will put the customer at the heart of everything you do.

On a daily basis, you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.

Minimum Requirements:

1. Previous experience in a telephone-based Customer Service role is preferred; however, other Customer Service and Sales experience will be considered.
2. If you have previous customer service or sales experience and live in the Manchester area, apply now.