Customer Service Advisor

LinkPoint Resources Limited
London
GBP 40,000 - 60,000
Job description

We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for five Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.

The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am – 6:30pm and 12:00pm – 9:00pm.

Customer Service Advisor’s Core Duties

  • Manage and screen incoming calls, and forward them on appropriately
  • Present the products to potential customers
  • Support in the organisation of customer events and launches
  • Provide logistical and administrative support
  • Be professional and courteous at all times
  • Oversee the tidiness and cleanliness of the studio

Customer Service Advisor’s Skills Required

  • Educated to A-level standard (preferable)
  • Experience working with premium brands; luxury retail, high end catering or hotels
  • Experience in face-to-face customer care and premium hospitality
  • Good team working experience
  • Outstanding communications and interpersonal skills
  • Confident and polished speaker
  • Ability to multi-task
  • Driving licence
  • Ability to work 5 days per week covering Monday to Sundays on a rotation basis

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