Customer Service Advisor

CUSTOMER SERVICE ADVISOR
FULLY REMOTE
UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT

THE OPPORTUNITY:

Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term development!

THE ROLE:

• Start to end management of customer journey.
• Assist with daily administrative duties.
• Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
• Set up and manage the client accounts.
• Maintaining business relationships and keeping in regular contact with clients.
• Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
• Be the main point of contact for clients, assist with any enquiries.
• Present presentations to customers.

THE PERSON:

• Must have high admin and sales experience.
• Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
• Strong Microsoft skills as well as CRM/CMS.
• Must be confident in having client video calls.
• Excellent organisation skills.
• Experience in order processing and basic invoice experience.
• Able to speak a European language is a bonus.

Get Recruited is acting as an Employment Agency in relation to this vacancy.