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Customer Service Advisor

5Q Consultancy

Guildford

On-site

GBP 40,000 - 60,000

Full time

2 days ago
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Job summary

An exciting opportunity awaits at a forward-thinking company in Central Guildford, where you can advance your customer service career. Join a dynamic and supportive team that values collaboration and personal development. In this role, you will manage customer inquiries, assist with operational tasks, and work closely with colleagues to enhance service delivery. Your strong communication, time management, and administrative skills will be key to your success in this fast-paced environment. If you're looking to grow within a thriving business, this position is perfect for you.

Qualifications

  • Strong written and spoken communication skills are essential.
  • Proven multi-tasking and excellent computer literacy required.

Responsibilities

  • Manage customer inquiries and provide excellent service.
  • Assist in operational support tasks as required.
  • Collaborate with team members to enhance service delivery.

Skills

Communication Skills
Multi-tasking
Computer Literacy
Attention to Detail
Time Management
Administrative Skills
Professional Approach
Flexibility

Job description

Customer Service / Operations Support
A fantastic opportunity to join a dynamic business based in Central Guildford. They are hiring due to a continued growth period and are looking for a dedicated individual to join a busy service team.
You will be fully responsible for your own schedule, and time management will be vital to be successful in this role.
Working in a fast-moving business, where everyone works together and creates a really supportive environment, where your skills will develop in the role.

Main Duties:

  1. Manage customer inquiries and provide excellent service.
  2. Assist in operational support tasks as required.
  3. Collaborate with team members to enhance service delivery.

Required Skills:
  1. Strong written and spoken communication skills.
  2. Proven multi-tasking skills.
  3. Excellent computer literacy.
  4. Attention to detail.
  5. A calm and professional approach.
  6. Time management skills.
  7. Strong administrative skills.
  8. A flexible approach.

This is a fantastic opportunity to progress your customer service career and work for a forward-thinking company.
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