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Customer Service Advisor

Olympus Recruitment

Farnham

On-site

GBP 20,000 - 30,000

Full time

9 days ago

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Job summary

An established industry player is seeking a Customer Service Advisor who is passionate about helping others. In this role, you will handle inbound calls, assist customers with inquiries, and resolve issues with a friendly and professional approach. You will be part of a supportive team that values communication and problem-solving skills. Comprehensive training will be provided to ensure you feel confident in your role. If you are enthusiastic about delivering excellent customer service and making a positive impact, this is the perfect opportunity for you. Join us and start your journey towards a rewarding career in customer service!

Benefits

Comprehensive Training
Great Team Environment

Qualifications

  • Prior experience in customer service is a plus but not essential.
  • A can-do attitude and the ability to learn quickly are valued.

Responsibilities

  • Answer customer inquiries and resolve issues efficiently.
  • Keep accurate records of customer interactions and transactions.
  • Collaborate with team members to ensure customer satisfaction.

Skills

Excellent Communication Skills
Problem-Solving Ability
Customer-Centric Attitude
Attention to Detail

Job description

Customer Service Advisor

Are you a people person with a passion for helping others? Do you have a knack for solving problems and providing excellent customer service? Join our team as a Customer Service Advisor and make a difference with every call!

Customer Service Advisor - About the Role:

As a Customer Service Advisor, you'll be on the front line, handling inbound calls and providing assistance to our valued customers. Your role will involve:

  1. Answering customer inquiries and resolving issues in a friendly, efficient manner.
  2. Handling a variety of questions, from product information to service concerns.
  3. Keeping accurate records of customer interactions and transactions.
  4. Collaborating with team members to ensure customer satisfaction.

Customer Service Advisor - What We're Looking For:

  1. Excellent Communication Skills: Clear, friendly, and professional.
  2. Problem-Solving Ability: A knack for resolving issues and finding solutions.
  3. Customer-Centric Attitude: You genuinely care about creating positive experiences.
  4. Attention to Detail: Accurate and thorough when handling customer information.

Experience: Prior experience in customer service, especially in a phone-based role, is a plus but not essential. We value a can-do attitude and the ability to learn quickly!

What We Offer:
  1. Comprehensive Training: Full support to get you confident in the role.
  2. Great Team Environment: Be part of a supportive and friendly team.

Ready to bring your enthusiasm and make a positive impact? Apply today and start your journey with us!

If you are enthusiastic about Customer Service then please click apply today and you will receive a call back within 48 hours.

We look forward to hearing from you.
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