Customer Service Advisor

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area, who are actively looking to recruit a Customer Service Advisor on a permanent basis.

What you will be doing:

Working in a busy and friendly team, you will provide essential administration support to ensure their customers receive first rate service. Duties will include:

• Dealing with customer queries, following up on enquiries
• Processing orders through to payment
• Assisting with quotations, pricing, and invoicing
• Updating internal database and spreadsheets
• Liaison with a number of internal departments
• Additional ad hoc projects as and when required

What you will need to succeed:

• Strong customer service and administration experience, ideally from manufacturing or export although not essential
• Organised, efficient and good at working under pressure where no two days are the same
• Ability to work under own initiative and as part of a small team
• Strong IT skills including Microsoft Office and CRM/ERP systems
• Excellent communication skills over the phone as well as via email

What you will receive in return:

• Competitive salary
• Monday to Friday full time (please note 100% office based)
• 25 days holiday
• Friendly and supportive team
• Established and progressive organisation

What you need to do next:

If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group on Direct line (phone number removed) or email (url removed).

Thrive Group are acting as an employment agency in relation to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO