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Customer Service Advisor

Eclectic Recruitment

Cambridge

On-site

GBP 40,000 - 60,000

Full time

Yesterday
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Job summary

An established industry player is seeking a Customer Service Advisor to join their friendly team in South Cambridge. This full-time, permanent role offers a fantastic office-based working environment. The ideal candidate will possess excellent communication skills, IT proficiency, and a keen attention to detail. Responsibilities include engaging with customers on the phone and via email, updating systems, and managing travel bookings. If you are looking for a new challenge in a supportive and dynamic workplace, this opportunity could be perfect for you.

Qualifications

  • Desire to work in an office role.
  • Strong communication skills are essential.

Responsibilities

  • Engage with customers via phone and email.
  • Update systems and manage travel bookings.

Skills

Excellent telephone manner
IT proficiency
Attention to detail

Job description

We're delighted to be working exclusively with a long term client of ours based in South Cambridge. They are looking for a Customer Service Advisor to join their friendly team on a full time, permanent basis. The role will be office based and offers the successful candidate a fantastic working environment.


Key duties will include:
  1. Speaking with customers on the phone
  2. Replying to emails from customers
  3. Updating the system
  4. Travel booking
  5. General ad-hoc administrative duties
The successful candidate will have:
  1. The desire to work within an office role
  2. Excellent telephone manner
  3. IT proficiency
  4. Good attention to detail

If this role looks like the new challenge that you are looking for please apply via the advert or contact Liam at Eclectic Recruitment.

We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

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