Customer Service Administrator

Job Title: Customer Service Administrator

Shift Pattern: 08:30 am – 17:00 pm Monday to Friday

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in Leicester.

The Benefits:

• Free car parking
• Training and development opportunities
• 28 days annual leave (inclusive of Bank Holidays)

The Role:

• Dealing with inbound phone calls
• Processing sales orders and confirming orders
• Dealing with customer requests for information on orders, deliveries and all general enquiries
• Collecting and inputting data on to company CRM system
• Working efficiently with operations, accounts, sales and marketing department
• Advising clients about company products & services
• Building relationships with clients
• Working closely with accounts department to keep customer / supplier ledgers updated

Our Ideal Candidate:

• Experience of using SAGE is essential
• GCSE pass grades for English & Mathematics as a minimum
• Level 3 qualification in Business Administration or Customer Service advantageous
• Construction materials / construction industry experience advantageous
• Proven experience in a similar administrative / customer service role a must
• Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs