Customer Service Administrator

E3 Recruitment; Doncaster; On-site; GBP 23,000 - 28,000

Job description

Customer Service Administrator, permanent position, paying up to £28k per annum DOE. The organisation is looking for an individual with excellent personal skills and strong multitasking skills to add to their talented and friendly team. The position is standard days, Monday to Friday, with no weekend working.

The Customer Service Administrator role is based in Doncaster, South Yorkshire.

The company is a growing and industry-leading manufacturing company that works daily around quality service and exceptional products. As it thrives through the industry, the company is looking to expand its team to help support the success of the company.

Duties for the Customer Service Administrator include:

• Managing accounts and providing updates where necessary, working within the timescales of deadlines.
• Ensuring all necessary record documents, internal systems, and any other record systems are up to date.
• Dealing with complaints and support requests.
• Arranging both warranty or chargeable repairs to include on-site and off-site work.
• Processing sales.
• Communicating with stakeholders via phone and email.
• Liaising with third-party suppliers as needed.
• Liaising with internal departments.
• General administrative duties as required.

You would be a great fit for the role if you have:

• Worked in a customer service or administration role where you interact with clients over the phone or email.
• Leadership skills (preferable).
• Ability to work independently and as part of a team.
• Accuracy in all tasks.
• Ability to learn technical information quickly.
• Flexibility as the work can be varied.
• Strong organisational skills.
• Able to multitask.
• Excellent computer skills and knowledge of programs such as Excel (preferred).

The benefits of the Customer Service Administrator role:

• Permanent position.
• Free parking on site.
• Progressive organisation/career paths.
• Paying up to £28k DOE.
• Lively office environment.
• 28 days including bank holidays.

If you would like to know more information about the Customer Service Administrator role or would like a confidential and private chat, please contact Maisie Cope at E3 Recruitment.