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Customer Sales Advisor

TN United Kingdom

Guiseley

On-site

GBP 20,000 - 30,000

Full time

Yesterday
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Job summary

Join a leading retailer in motoring and cycling products, where your customer service skills will shine. This role offers the chance to learn about our exciting products and services while receiving comprehensive training to enhance your career. With a proactive approach and a focus on customer satisfaction, you will be part of a rapidly growing team dedicated to helping customers and achieving sales targets. Enjoy a range of employee benefits, including discounts and wellness programs, as you contribute to our mission of keeping the nation moving safely. Don't worry if you don't meet every requirement; we encourage all to apply and embrace diversity within our team.

Benefits

Store Discount
Employee Discount on Garage Bills
Discount on Breakdown Cover
Discounts on Groceries and Shopping
Employee Wellness Programme
Trade Price Bike Scheme
Life Assurance
Uniform
Sharesave Scheme
Cycle to Work Scheme
Wagestream Financial Planning App
Health Cash Plan

Qualifications

  • Experience in delivering excellent customer service in retail.
  • Ability to work towards and achieve sales targets.

Responsibilities

  • Deliver great customer service and assist with customer needs.
  • Demonstrate and explain products effectively.

Skills

Customer Service
Sales Experience
Proactive Approach
Understanding Customer Needs

Job description

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Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:
  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets
Rewards and Benefits:
  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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