Customer Relations Manager

What will I be doing as a Customer Relations Manager?

Across the country, there are some 40,000 organisations using SUEZ recycling and resource management services.

• Your challenge will be to develop and grow our customer portfolio, ensuring existing clients are satisfied, new clients are onboarded, and net margin improvement is achieved.
• You’ll report to the Regional Business Support Manager and tackle several key tasks: building strong, trusting relationships with customers; maintaining good links with our operational partners; and delivering P&L while encouraging business efficiency and compliance.
• We expect you to ensure that any new customer is onboarded professionally, with new business implemented smoothly.

What are the requirements? (experience and qualifications)

• If you haven’t worked in the waste industry before, don’t worry. We’re more interested in your experience in customer service.
• We’re looking for a commercially sharp, computer-literate person who can negotiate effectively and manage service delivery levels, drawing on strong communication skills.

If you’ve ticked all the boxes and know how to give customers a positive experience, we’d like to hear from you.

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement.

By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.