Customer Relations Assistant

Deverell Smith Recruitment Ltd; London; On-site; GBP 25,000 - 30,000; Full time

Job description

Customer Relations Advisor

Locations: Vauxhall, Putney & Twickenham

Salary: £25,000 - £30,000 basic

Contract: Full-time, Saturday to Wednesday (10:00-18:00, 11:00-16:00 on Sundays)

Highlights:

• Front-of-house role in premium London residential development
• Weekend working pattern with two weekdays off
• Opportunity to gain experience in high-end property sector

About the opportunity

A prestigious London property developer is seeking a Customer Relations Advisor to manage their marketing suite. This customer-facing role involves creating a welcoming environment for prospective buyers and providing essential administrative support to the sales team.

What makes the role exceptional

This position offers the chance to be the face of a premium residential development in one of London's most vibrant areas. You'll create first impressions that matter in a sophisticated environment, while enjoying a consistent schedule with two weekdays off. The role provides valuable experience in the property sector with a respected developer known for quality and attention to detail.

Key responsibilities

• Manage the day-to-day running of the marketing suite
• Welcome visitors and create a positive first impression
• Prepare and serve refreshments to prospective buyers
• Handle telephone enquiries and visitor registrations
• Provide administrative support to the sales team
• Maintain the presentation of the marketing suite
• Organise appointments and manage the viewing diary
• Ensure marketing materials are well-stocked and displayed

Requirements

• Well-presented with excellent interpersonal skills
• Previous customer service or reception experience
• Professional and welcoming telephone manner
• Good organisational and administrative abilities
• Ability to work weekends (Saturday to Wednesday)
• Reliable, punctual and detail-oriented
• Computer literate with Microsoft Office skills
• Proactive approach and positive attitude

Rewards and benefits

• Competitive salary package
• Structured working hours
• Generous holiday allowance
• Modern working environment
• Training and development opportunities
• Pension scheme
• Employee discount programmes
• Team social events

We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.

For more information about this opportunity, please contact our property team today.