Customer Operations Advisor

Carbon60 is currently looking for a Stores Administrator to join a client of ours based on the AAK International site in Hull. This position is a 12 week temp to perm position.

Pay/Salary: £26,000/annum, £13.33/hour
Working Hours/Shift Pattern: 8.30 - till 5pm Monday - Thursday 45 mins break/day, Friday 8:00- 3pm, 30 min break. 37.5-hours/week.

Main duties & responsibilities:

1. Adhering to H&S policies and procedures on site
2. Stock management and ordering
3. Expediting and maintaining order books - checking upcoming orders, chasing delivery times
4. Ordering stock based on customer requirements
5. Raising purchase orders (PO's) on customers' behalf
6. Maintain accurate records of transactions and stock movements on ERIKS and customer systems
7. Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal via warehouse)
8. Resolving purchasing and supplier invoice queries
9. Housekeeping stores and office area maintain 5s principles
10. Booking goods in/out, issue out to customer and update internal systems
11. Update stock counts
12. Completing stock takes at least twice per week
13. Proactive approach to stock ordering (e.g. checking empty bins, using initiative to pre-empt and action necessary orders)
14. Liaising with engineers for missing details and non-stocked parts for further information
15. Desirable to have familiarity with inventory management

Essential skills / experience / qualifications:

1. Attention to detail
2. Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
3. Excellent communication skills, able to communicate with customers/engineers on site
4. Able to show initiative and be willing and proactive in duties
5. Excellent time management and organisational skills
6. Stores/Warehouse experience advantageous but not essential
7. Basic understanding of procurement and supply chain principles beneficial

About our client:

Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day. They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world. They know their hard-working people are the backbone of their mission, providing their customers with specialist knowledge and hands-on service. This is where you come in!

Why our customer?

With 170 sites across the UK and Ireland, a supportive environment is never far away. And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there. Our client is committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do. What are you waiting for? We can't do it without you!

Benefits:

1. 25 days plus bank holidays annual holiday entitlement
2. Ability to purchase an additional 5 days holiday subject to scheme rules
3. Contributory Pension Scheme
4. Cycle to Work Scheme
5. Life Assurance
6. Up to 1 day's paid leave to concentrate on your wellbeing
7. A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
8. Unlimited mental health support from qualified mental healthcare professionals
9. 24/7, unlimited remote GP appointments
10. Six 1-2-1 nutritional video consultations per year
11. Six 1-2-1 digitally delivered personal training sessions per year
12. 360 Wellbeing Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
13. Physiotherapy - eight sessions a year shared between you and your partner
14. Medical second opinions
15. Savings and discounts for savings on weekly costs
16. On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing
17. Company Sick Pay from day 1
18. Group Income Protection - after a period of sickness absence
19. Long service recognition
20. Free unlimited access to LinkedIn Learning
21. Free Branded workwear
22. Free Eye tests

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.