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Customer Hire and Sales Co Ordinator

GAP Group LTD

England

On-site

GBP 25,000 - 35,000

Full time

4 days ago
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Job summary

An established industry player is seeking a dynamic Customer Hire and Sales Coordinator to enhance their customer service team. This fast-paced role involves managing customer queries, ensuring efficient communication with depots, and identifying sales growth opportunities. The ideal candidate will have significant experience in customer service, preferably within the Construction or Hire industry, and possess strong administration skills. Join a company that values its employees and offers a competitive salary, generous leave, and various health and wellness benefits. If you are ready for a challenging yet rewarding opportunity, we want to hear from you!

Benefits

Competitive salary and bonus scheme
Up to 25 days annual leave plus bank holidays
Option to buy up to 5 days additional leave
Contributory Pension Scheme
Life Assurance
Employee Welfare Fund
Cycle to Work Scheme
Health & Wellness programs

Qualifications

  • Significant customer service experience, preferably in Construction/Hire.
  • Ability to thrive in a fast-paced environment and build relationships.

Responsibilities

  • Manage customer queries and liaise with depots to meet requirements.
  • Handle invoice and credit queries, collate KPI data, and produce reports.

Skills

Customer Service
Relationship Building
Administration Skills
Attention to Detail
MS Office

Job description

Our team is the best in the industry - is it time for you to join us?

The Role:

Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Successful applicants should demonstrate the following:

  • Significant experience working within a customer service role, preferably within the Construction/Hire industry.
  • Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
  • Excellent administration skills with experience using MS Office packages and strong attention to detail.
  • Driving licence is preferred but not essential.

Benefits include:

  • Competitive salary and bonus scheme
  • Up to 25 days annual leave plus bank holidays
  • The option to buy up to 5 days additional leave
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Welfare Fund (Company-funded social events)
  • Cycle to Work Scheme
  • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

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