Customer Experience Manager

Our client is looking for an experienced Customer Relationship/ Experience Manager to join their team within the Travel and Hospitality sector.

You Will Get:

1. Monday to Friday working pattern
2. Discounted holidays and discounts across F&B
3. Further development and progression

About You:

1. Experience with CRM systems
2. Passionate about Guest Experience, and experience resolving customer queries
3. Experience in a similar role

The Job:

1. Design and deliver the company’s customer experience strategy
2. Reduce customer complaints
3. Champion the CRM system
4. Oversee and resolve customer queries

Apply now for this Customer Experience Manager opportunity and we will be in touch with all suitable applications.

Job Types: Full-time, Permanent

Salary: £32,000.00-£42,000.00 per year

Benefits:

1. Company pension
2. Employee discount
3. Free parking
4. On-site parking

Schedule:

1. Day shift
2. Monday to Friday
3. No weekends

Work Location: In person

Reference ID: LM CXM