Customer Development Manager

Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation.

Job Description - Customer Development Manager (2507031825W)

Kenvue is currently recruiting for:

This position reports directly into the Business Unit Head and is based at High Wycombe (hybrid working policy).

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S, and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation, and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact the lives of millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future – and yours.

What will you do

• Reporting into the Business Unit Head, you will have direct P+L ownership of three customers: Coop/NISA, Rowan & Price Check, and responsibility for all of our iconic brand portfolios. This role works across a traditional grocery convenience customer, but also two of our wholesalers.
• Delivery of specified business targets (sales, spend, and profit targets - INS, TCI, NTS, Net GP).
• Full forecasting and spend management for your customers, making accurate forecasts to your supply team and commercial strategy & planning contacts.
• Responsible for building positive and collaborative relationships with your customers, and representing your customers’ requirements to the Kenvue business.
• Building and supervising a Joint Business Plan with these retailers to ensure delivery of key metrics for Kenvue and the business partner.

What are we looking for

• Strong commercial acumen and excellent numeracy and analytical skills.
• Experience in the FMCG sphere and prior customer-facing roles are crucial.
• Ability to identify sales-driving opportunities and drive business effectiveness.
• Ability to engage your customers and collaborate with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value.
• Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes.

What’s in it for you

• Paid Company Holidays, Volunteer Time, option to buy and sell holiday.
• Learning & Development Opportunities.
• Employee Resource Groups.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

Europe/Middle East/Africa-United Kingdom-England-High Wycombe.

If you are an individual with a disability, please check our page for information on how to request an accommodation.