Customer Demand Planner

Customer Demand Planner

Greater Manchester

Salary – up to £40,000 (DOE) + Benefits Package

Are you a detail-oriented planner with a strong understanding of forecasting and supply chain operations? This is an opportunity to join a fast-growing food business that has recently benefited from significant investment. As a Customer Demand Planner, you’ll play a key role in ensuring products flow seamlessly from production to customer.

About the Role:

Reporting to the Planning Manager, you will be part of a supportive team in a fast-paced food business. Some of your key responsibilities will include:

• Developing and maintaining short and long-term demand forecasts using sales data, market trends, and historical insights.
• Collaborating with sales, planning, and production teams to align forecasts with business needs.
• Being the primary point of contact for customers regarding orders, deliveries, and product availability.
• Resolving supply chain-related issues, such as delivery delays, inventory discrepancies, and order amendments.
• Driving improvements by generating and analysing reports on order processing, delivery performance, and customer feedback.

About You:

• Experience in demand planning within an FMCG environment, ideally food and drink.
• Strong analytical skills with a commercial mindset.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks effectively.

Why Apply?

You will be joining a fast-paced, dynamic business in a role which has a direct impact on business performance and part of an organisation offering plenty of opportunities for development and progression.

If you thrive in a role that requires balancing supply and demand while working with multiple stakeholders, apply today!