Customer Delivery Drivers, 7.5T

At a glance:

Roles Available: Customer Deliver Hub Driver - Driver Trainee & Installer

Position: Permanent

Location: Speke CDH (Liverpool)

Salary: Please note from 01/04/25 the expected starting rates for a Customer Delivery Hub, Driver Trainee will be £26,700 (Annual) & Installer will be £29,000 (Annual)

Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply.

Driver Trainee's Key Responsibilities:

• Complete the 12 month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
• Be an ambassador for the John Lewis brand with great customer service as your number one priority.
• Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
• Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
• Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
• Keeping up to date with new products and technologies to perform your role at your best.
• Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential Skills/Experience You'll Need as a CDH Driver Trainee:

• UK B-Category manual driving licence with no more than 6 points.
• Great verbal communication skills both over the phone and face-to-face.
• Good understanding of technology and an interest in installation.

Desirable Skills/Experience You Can Bring to the Driver Trainee Role:

• Previous experience of installation and customer delivery driving.

Driver Installer's Key Responsibilities:

Your day will see you start at the delivery hub where you are based before heading out on route where your responsibilities will include:

• Being an ambassador for the John Lewis brand with great customer service as your number one priority.
• Load up your lorry with the day's deliveries working alongside the warehouse team.
• Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
• Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
• Keeping up to date with new products and technologies to ensure you perform your role at your best.
• Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential Skills/Experience You'll Need as a CDH Driver Installer:

• Manual C1 UK driving licence (with a maximum of 6 points).
• DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card.
• Previous experience driving a 7.5-tonne vehicle.
• Previous experience in a customer-facing role.
• Great verbal communication skills both over the phone and face-to-face.
• Good understanding of technology.

Desirable Skills/Experience You Can Bring to the Installer Role:

• Installation and disconnection of white goods.
• TV installation.
• Assembly of a flat pack.