Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Job Type: Customer Service

Location: Partnership Level 10

Closing Date: 26/02/2025

Vacancy Type: Permanent

Salary Frequency: Hourly

Hours of Work: 15 hours: Working every Saturday and Sunday 13:30-21:45

Please take a look at the short video below which will give you an introduction into the role.

About The Role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities:

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
5. Helping customers with their shopping and building a rapport with them based on trust and service.
6. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need:

1. Full valid B-Category UK manual driving licence with no more than 6-points.
2. Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
3. Comfortable working independently with the ability to be self motivated and adaptable.
4. IT literate.

Desirable skills/experience you may have:

1. Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Partner Discount

25% off at John Lewis and 20% at Waitrose. We know you’d like this one! (some exclusions apply)

Clubs & Societies

From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.

Enjoy a generous holiday provision. Plenty of time for some rest and relaxation. (The amount of holiday you’ll get depends on your role and working hours. It increases over time).

Pension & Life Assurance

Secure your future with our comprehensive pension scheme and life assurance.

Partnership Hotels

Recharge and reconnect at our exclusive Partner hotels in locations across the UK!