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Customer Delivery Driver - Great Yarmouth Extra

ENGINEERINGUK

Great Yarmouth

On-site

30+ days ago

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Job summary

An established industry player is seeking a Customer Delivery Driver to join their dynamic team. In this role, you will be the friendly face of the company, delivering essential goods to customers across the region. This position is more than just driving; it's about creating positive interactions and ensuring customer satisfaction. You'll enjoy a variety of tasks, from loading and organizing the van to engaging with customers and providing excellent service. With a focus on teamwork and support, this role offers a fulfilling opportunity to make a difference in people's lives while enjoying a range of benefits and a supportive work environment.

Benefits

20 days holiday plus personal day

10% staff discount

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Flexible working options

Qualifications

  • Must have a valid driving licence for at least 12 months.
  • Ability to build relationships and provide excellent customer service.

Responsibilities

  • Delivering orders to customers while ensuring a clean and organized van.
  • Communicating with customers regarding their orders and delivery times.

Skills

Customer Service

Relationship Building

Time Management

Physical Fitness

Communication Skills

Education

Valid UK/EU/EEA Driving Licence

Job description

Customer Delivery Driver - Great Yarmouth Extra

Sector: Retail and Wholesale

Role: Driver

Contract Type: Permanent

Hours: Full Time

About the role

Availability Window

  • Sun: 18:00 - 22:00
  • Mon: 18:00 - 22:00
  • Fri: 18:00 - 22:00
  • Sat: 18:00 - 22:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than just driving; it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same. For most of the day, you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

You will be responsible for:

  • Ensuring the van and trays are clean and kept tidy/organised.
  • Leaving the back yard clean, tidy, and clear of rubbish.
  • Ensuring trays are washed as part of the tray wash process.
  • Loading the van as required, checking the van for roadworthiness.
  • Communicating with customers about any changes to their order.
  • Taking care of products/deliveries.
  • Delivering during the customer's time slot.
  • Calling the customer before arriving at their property if early.
  • Calling the store/centre if running 30 or more minutes late.

You will need:

  • To build relationships with colleagues to create team spirit.
  • To be warm and welcoming in interactions with customers and colleagues.
  • To act quickly to respond to the changing needs of customers.
  • To be energetic and driven to deliver beyond expectations.
  • A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What's in it for you:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends.
  • Access to free wellbeing services.
  • Life cover of five times your pay and an award-winning pension.
  • Uniform provided and policies to support you for all of life's moments.

About us:

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

Please note: Tesco will only recruit individuals who have passed the school leaver's age.

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