Customer Data Manager

Our client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation.

The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. This role will focus on ensuring data quality, compliance, and seamless integration, driving enhanced customer experiences across multiple regions.

Responsibilities:

• Oversee the development, management, and optimization of the Customer Data Platform (CDP)
• Collaborate with business stakeholders, technology teams, and vendors to ensure seamless data integration and optimization
• Provide insights and strategic recommendations to drive revenue performance and customer experience improvements

Requirements:

• Experience in leading large-scale projects, involving CDP implementation
• Expertise in MarTech ecosystems and customer data management platforms
• At least 5 years' experience in data-driven CRM teams, digital marketing, or CRM analytics
• Proficiency in analytics tools, SQL, and project management software (e.g., Jira, Confluence)

Details:

• Start date: ASAP
• Hybrid working: 3 days in central London office
• Salary: £70,000-£90,000 12 month FTC