Customer Care Manager

I'm looking for a Customer Care Manager, not just any Customer Care Manager, a really good one! One with a passion for delivering excellent customer service, a high degree of technical knowledge and the ability to build a team ethos both internally within Customer Care and across other departments, and externally with subcontractors.

As a talented Customer Care Manager, you’ll have proven management and leadership experience, be action and results orientated and possess good business acumen and commercial judgement. You’ll be decisive with excellent interpersonal skills and the ability to adapt to and negotiate with different types of customers.

You’ll be joining a Developer that offers a collaborative working environment, supports personal development and a team of likeminded people who take pride in delivering a first-class service. You’ll be actively encouraged to bring new ideas to the table and part of a team who strive to continuously improve the customer experience.

If you’re comfortable in your current role and feeling a bit stale, this is an exciting opportunity to take on a fresh challenge and make a significant contribution to the business.

Only highly effective Customer Care Managers who can demonstrate a track record of delivering excellence and achieving results need apply.