Customer Assistant - Online, Newcastle upon Tyne

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Customer Assistant - Online, Newcastle upon Tyne

Client: Morrisons

Location: Newcastle upon Tyne, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: c1bb696b19fa

Job Views: 4

Posted: 16.02.2025

Expiry Date: 02.04.2025

Job Description:

About The Role

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Online department, select and pack orders for our Online customers. We want all our customers to have the best experience possible, whether instore or online.

These roles will involve working with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

1. Fully flexible shift patterns
2. Six weeks holiday (including bank holidays)
3. 15% discount in our supermarkets and convenience stores available from the day you join us
4. Additional 10% discount card for a Friend or Family member
5. Career progression and development opportunities
6. Subsidised in store cafe or shop floor ranges
7. Competitive pension and life assurance
8. Healthcare/Well-being benefits including Aviva Digital GP
9. Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
10. Optional Payroll charity donations
11. A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. Its one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

Find out more about working in Retail at Morrisons here.

About You

Youll be the kind of person who:

1. Has a helpful and friendly style
2. Loves going above and beyond for our customers
3. Enjoys being active and working in a fast paced varied environment
4. Likes to use your own initiative to help support and resolve customer queries
5. Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leavers age. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply today to join our team - it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us. Alternatively, if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.