Customer Assistant - Foods - Fountains RP

Customer Assistant - Foods - Fountains RP, United Kingdom

Client:

Marks and Spencer

Location:

Fountains RP, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9193c936bd18

Job Views:

9

Posted:

04.04.2025

Expiry Date:

19.05.2025

Job Description:

Work Pattern

Sunday 0500 - 1100
Saturday 0500 - 1100

This job role involves working unsociable hours, and we can’t consider applications from anyone under the age of 18 to comply with health and safety legislation.

Unsocial Hours Premium paid at £3.00 per hour for hours worked between 22:00 – 06:00.

Please note due to the location of the store, public transport may not be available at the start or end times of the shifts.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time while championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

1. Serve our customers efficiently, both on the shop floor and at service points.
2. Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
3. Monitor and deliver on the daily sales targets, priorities, promotions, and selling opportunities.
4. Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit to store.
5. Build expert product knowledge to sell and recommend our products and services.
6. Utilise all digital tools and communication channels to deliver for the customer every time.

Key Capabilities

1. High levels of customer service.
2. Committed to delivering excellent work with great attention to detail.
3. Open to and acts upon feedback, asking for this regularly.
4. Takes accountability for planning and managing own workload efficiently.
5. Adaptable to changing situations.
6. Builds positive relationships by being a good listener.
7. Good level of digital capability.

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 04/04/2025 by TN United Kingdom