Customer Advisor / Receptionist

Are you a friendly and professional communicator with great customer service skills? We’re looking for a Customer Advisor to support a community-focused environment.

In the Customer Service / Receptionist role, you will:

• Respond to customer enquiries and provide clear advice and support ensuring excellent customer service.
• Contact customers to update system records and conduct welfare checks.
• Perform general administrative tasks to maintain accurate and up-to-date information.
• Provide reception duties including taking calls, messages, and signposting.

To be successful, you will need:

• Excellent telephone manner and strong communication skills.
• Customer service and reception experience.
• Strong IT and administrative skills with attention to detail.
• Ability to manage calls efficiently while maintaining a professional and friendly approach.

This is a temporary position for 1 month initially, working full-time hours (35 hours per week), 9am to 5pm Monday to Friday. You'll be on an hourly rate of £13.12 and office-based in Llandudno Junction.

If you're available immediately and ready to make a difference, apply today!