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Customer Advisor - NI

B&Q

Lisburn

On-site

GBP 60,000 - 80,000

Part time

3 days ago
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Job summary

An established industry player is seeking a part-time Customer Advisor to join their team. In this role, you'll inspire and guide customers through their home improvement projects, providing expert advice and excellent service. You'll also manage stock, set up displays, and maintain the store's appearance. This position offers the opportunity to learn new skills in a supportive environment that values diversity and inclusion. With a competitive salary and a range of benefits, this role is perfect for someone who is friendly, outgoing, and passionate about helping others. Join a team that values you and your contributions!

Benefits

Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits

Qualifications

  • Friendly and outgoing with a passion for home improvement.
  • Eager to learn and expand skills using new technology.

Responsibilities

  • Provide excellent customer service and advice on home improvement.
  • Manage stock, set up displays, and maintain store appearance.

Skills

Customer Service
Teamwork
Sales
Flexibility

Job description

Overview

Customer Advisor

Part time - 25 hours per week

Permanent Contract/ Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £12.71 per hour

B&Q Lisburn

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

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