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Customer Advisor - Checkouts

B&Q Limited

Eling

On-site

GBP 60,000 - 80,000

Part time

Today
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Job summary

An established industry player is seeking a part-time Customer Advisor for their checkouts. In this role, you'll become an expert advisor, helping customers with their home improvement projects while ensuring a friendly and welcoming environment. Your main focus will be on delivering outstanding customer service and supporting sales initiatives. Join a diverse team that values wellness and offers a range of benefits, including a competitive salary and generous holiday allowances. This is a fantastic opportunity to grow your skills and make a real impact in a supportive workplace.

Benefits

Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits

Qualifications

  • Friendly and outgoing with a passion for home improvement.
  • Eager to learn and adapt to new technologies.

Responsibilities

  • Provide exceptional customer service at the checkouts.
  • Assist customers with their home improvement projects.

Skills

Customer Service
Teamwork
Adaptability
Sales Skills

Job description

Overview

Customer Advisor - Checkouts

Part time - 15 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 8.15pm

UK Notional hourly rate £12.71 per hour

B&Q Fareham

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

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