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Customer Advisor

TN United Kingdom

Inverness

On-site

GBP 20,000 - 30,000

Full time

19 days ago

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Job summary

An established industry player is seeking enthusiastic team members to join their vibrant store in Inverness. This role is perfect for those who are passionate about home improvement and enjoy providing exceptional customer service. You will have the chance to learn new skills, including paint-mixing and timber cutting, while working in a dynamic environment that values diversity and inclusion. With a competitive salary and a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, this position offers a fulfilling career path where you can truly make a difference in the community.

Benefits

Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits

Qualifications

  • Eager to learn and provide great customer service.
  • Friendly, outgoing, and a team player.

Responsibilities

  • Manage stock and set up displays in the store.
  • Provide expert advice on home improvement projects.

Skills

Customer Service
Teamwork
Adaptability
Sales Skills

Job description

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact for any recruitment adjustments.

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