Customer Administration Assistant - Charity

Zest 4 Talent; Woking; On-site; GBP 25,000 - 30,000; Full time

Job description

Zest4Talent are delighted to be recruiting for a well-known charity based near Woking, Surrey. Due to ongoing expansion, they are looking for a Customer Administration Assistant to join their upbeat and busy team. A competitive salary of £25k to £30k is on offer including excellent benefits; 25 days holiday and flexitime. Working in the office is preferred over hybrid working.

Ideal Candidate Skills and Attributes:

1. Some experience working for a charity is preferred but not essential
2. Excellent customer service skills with experience of customer service and administration in an office-based environment
3. You will be positive and proactive and work well within the existing team
4. A strong working knowledge of MS Excel is preferred as well as the ability to import information onto a CRM system

Responsibilities:

1. Telephone liaison with clients and volunteers
2. Using CRM system to record all volunteer information and importing or using data entry to keep it up to date
3. Recording fundraising totals on CRM
4. Entering payments and details of Gift Aid
5. Supporting the marketing department to send email campaigns
6. Mailing volunteer packs and managing all incoming and outgoing post

If this Charity Customer Administration Assistant role interests you please contact Zest4Talent or apply without delay. We will offer an initial interview and a full job description to shortlisted candidates. If you do not hear from us within 7 days then unfortunately your application has been unsuccessful on this occasion.

Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and is committed to promoting equal opportunities for all our candidates. All our consultants are Recruitment and Employment Confederation trained and accredited.