Custody Case Manager (Prison Offender Manager)

Catch22; London; On-site; GBP 25,000 - 32,000

Job description

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

In HMP Thameside, Catch22 provides Offender Management services and support for adult male prisoners from entry to prison right through to their transition back into community life.

Job Description

This is a full-time prison/office based role. There is the option for compressed hours on a 4 day week, or 9 day fortnight if deemed appropriate. This is not a hybrid/remote role.

An exciting opportunity to work for the Offender Management unit (OMU) at HMP Thameside, the only OMU in the country delivered by a third sector organisation since its opening in 2012. Following a recent Prison inspection, Charlie Taylor (HM Chief Inspector of Prisons) described this service to be "the best provision (he) had seen during the last year".

We are seeking a driven individual who strives for best practice and is passionate in making a difference to people’s lives. In this role you will have the opportunity to be part of a high performing Offender Management Service with its function to identify, assess, address, and reduce risks of sentenced prisoners, whilst also motivating them to engage positively within custodial regime.

Want to be part of an organisation who is committed to the development and progression of their staff? As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.

Want to be part of this amazing team? Will you be committed to supporting and empowering service users to reintegrate into the community? If yes, we would like to hear from you.

You can find further information on the OMU service through our website.

What does good look like for this role?

Knowledge and skills:

• Understanding or awareness of the factors that contribute to offending behaviour.
• Knowledge of rehabilitation.
• Understanding of professional boundaries when working with vulnerable people.

Essential criteria:

• Ability to proactively manage a caseload and work collaboratively with other agencies.
• Ability to work well in high pressured environments and be resilient to change.
• Attention to detail particularly relating to recording of work and meeting of deadlines.
• Willingness to undertake additional training and development.

Additional Information

• Salary: up to £31,582
• Hours of work: 38 hours per week
• Contract: Full-time, permanent

Benefits

• Full Prison Offender Manager training.
• Extensive training and development opportunities available.
• Opportunity to work within a fast-paced inner London prison supporting a diverse mix of service users with a range of criminogenic needs.
• Amazing opportunity for career development and progression.
• Opportunity to develop professional network.
• The chance to be part of a knowledgeable, high-achieving, and experienced team.
• Flexible working arrangements.
• Staff incentives and reward schemes.
• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%.

This role is subject to an Enhanced DBS and MoJ prison security vetting.

Catch22 Justice requests no contact from agencies or media sales.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.