CRM Marketing Executive

• Fantastic opportunity for a CRM Marketing Executive
• Looking to join a luxury travel events agency

About Our Client

The CRM Marketing Executive position presents a dynamic opportunity to oversee the management of a customised Salesforce system, integrated marketing platform, and online event management tools for international B2B trade events. This role is perfect for someone who is passionate about CRM systems and eager to grow in the marketing technology field.

Reporting to the CRM Manager, the successful candidate will be responsible for executing the CRM program on a daily basis, including the full production cycle of direct communications with clients. Attention to detail and strong project and process management skills will be essential to thrive in this role.

Job Description

• Support the management of the event platform for all global travel trade events, along with overseeing the output of the meeting system.
• Collaborate closely with the CRM Manager to enhance both Pardot and EventsAir (event management platform).
• Assist the CRM Manager in the delivery and execution of all CRM projects.
• Partner with internal stakeholders to ensure smooth preparation and execution of event phase deliveries.
• Accurately and efficiently process all required systems administration tasks.
• Maintain a high level of attention to detail when delivering content or proofreading.
• Manage timelines effectively and ensure deadlines are consistently met.
• Manage ad-hoc tickets for EventsAir and Pardot.
• Oversee forms, phases, and content within the appointments system, as well as other CRM systems.
• Monitor the CRM calendar closely to ensure content delivery and phase deadlines are met.

The Successful Applicant

• Previous experience working with a marketing automation tool (Pardot preferred, with knowledge of Marketo, Act-On, etc. a plus).
• Strong understanding of event management platforms.
• Familiarity with e-commerce technologies and platforms.
• A good understanding of the travel and events industry is desirable.

What's on Offer

• 4 day work week - Friday's off!
• The flexibility of a hybrid working model and flexi hours.
• Paid travel opportunities.
• A welcoming company culture that values innovation and personal development.

If you're passionate about the Leisure, Travel & Tourism industry and ready to take on a rewarding new challenge, we encourage you to apply. This is a unique opportunity to join a fast-growing, innovative company and play a key role in shaping the future of the digital space.