CRM Business Analyst

CRM Business Analyst

Contract Length: 3-months (could extend)
Location: Hybrid (Bristol and Midlands)
Day Rate: £400-£500+ Outside IR35
Start Date: ASAP

Understanding Solutions are looking for a Business Analyst that specializes in CRM implementations and RFP processes. Our client, a Food and Beverage Manufacturer, is seeking a CRM Business Analyst to conduct workshops and gather requirements from all departments, with a primary focus on the Sales teams. The Business Analyst will guide the RFP process for CRM selection that aligns with the company's model and processes, avoiding generic solutions from major CRM providers. This role involves working closely with the Sales team to understand their needs and identify a CRM solution that enhances their performance.

There will be occasional travel to the office (Bristol / Midlands) for workshops and meetings, so applicants should be willing to travel when necessary. If you do not want to travel to the office, please do not apply.

Experience Needed:

• Experience working as a CRM Business Analyst / Transformation Business Analyst
• Experience conducting RFP (Request for Proposal) processes, particularly with CRM implementations
• Excellent communication skills for gathering requirements
• Strong stakeholder communication skills

Bonus:

• Experience with a variety of CRM projects (not limited to Salesforce or 365)
• Experience in a CRM project with a Food and Beverage Manufacturer

If this role matches your expertise and you're ready to take on an exciting new challenge, apply with your updated CV. For questions or more information, feel free to reach out to Ross Britton @ Understanding Solutions via LinkedIn.