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Crisis and Recovery Support Worker

Creative Support

Liverpool City Region

On-site

GBP 20,000 - 30,000

Full time

Yesterday
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Job summary

An established industry player is seeking dedicated Crisis and Recovery Support Workers to provide essential support to individuals facing mental health crises. This role involves working directly with service users to promote independence and confidence while utilizing effective de-escalation techniques. The position operates in a dynamic environment, requiring flexibility and a person-centred approach. Join a passionate and inclusive organization committed to making a difference in the community, with opportunities for professional development and comprehensive training. If you are ready to contribute to a vital service and support individuals in need, this opportunity is perfect for you.

Benefits

Probationary bonus
Pension contributions
28 days Annual Leave
Company paid enhanced DBS

Qualifications

  • Experience working with individuals facing mental health challenges is essential.
  • Ability to work under pressure while maintaining a warm, supportive demeanor.

Responsibilities

  • Provide practical and emotional support to individuals in mental health crises.
  • Collaborate with professionals to ensure a coordinated support service.

Skills

Experience with mental health needs
Person-centred approach
De-escalation techniques
Flexibility in working hours

Education

QCF Diploma in Health and Social Care

Tools

Driving licence

Job description

We are proud to collaborate with Liverpool City Council, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Support Workers.


Service Overview: Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients' abilities to manage their coping strategies.


Key Responsibilities:

  1. Provide practical and emotional support to service users in or facing a mental health crisis.
  2. Identify and access opportunities for service users to gain independence and confidence.
  3. Work with service users in a recovery-focused manner, aligned with their support and risk management plans.
  4. Collaborate with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users.

Candidate Requirements:

  1. Experience working with individuals with mental health needs is required.
  2. A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial.
  3. A clean driving licence and access to a car is beneficial.
  4. Flexibility to work on a rota basis to meet service needs is also expected.

Vacancy Reference Number: 77713


Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.


Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.


We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.


Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.


Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.


If you require any advice on completing your application form, please call us on 0161 236 0829.


Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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