Crew Logistics Lead Analyst

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Sector: Transport and Logistics
Role: Manager
Contract Type: Permanent
Hours: Full Time

Job Details

Hours: Full time, 37.5 per week, Monday - Friday.

Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley based on operational requirements.

Contract: Fixed Term Contract Secondment (12 months)

Closing Date: 22nd April 2025.

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

In a nutshell

Are you ready to elevate our operations with data-driven decisions? We are seeking a dynamic and detail-oriented Lead Analyst - Crew Logistics to join our team. You will design and deliver crew performance metrics and reporting, while leading the charge in automating data processes to enhance efficiency, accuracy, and responsiveness. In this role, you will own data projects from start to finish, ensuring robust, scalable, and insightful reporting that drives continuous improvement across Crew Logistics.

You will have the opportunity to collaborate and engage with our internal stakeholders such as Commercial, Training, Cabin and Flight Crew Management, and regularly present strategic insights to senior leaders to keep our crew flying high.

Day to day

Some of your key responsibilities will be:

• Design and implement pilot and cabin crew performance metrics to provide insight into productivity, bid satisfaction, production quality, and overall establishment efficiency.
• Develop and communicate explanations, summaries and performance indicators for workforce planning requirement levels based on productivity, aircraft utilisation and flying hours, training demand and cost.
• Support development of performance metrics for trip pairing and leave optimisation, improving visibility of trends and enabling proactive decision-making.
• Collaborate with stakeholders across Operations and Commercial to influence and align long- and mid-term plans based on establishment needs and constraints.
• Manage, coach, and develop a team of analysts, with a focus on upskilling in Power BI and the Microsoft stack.

About you

The skills and experience we are looking for you to bring are:

• Highly proficient in Power BI/ Tableau, Excel, and PowerPoint.
• Proven experience as an Analyst with strong analytical and problem-solving skills and the ability to provide insights.
• Demonstrable experience of engaging with and managing stakeholders at all levels.
• Proven experience of leading and motivating a team.
• Ideally, a background in Aviation (preferred).

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.

Company

Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we’ve grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.

We’re not just your average airline. We’re a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.

When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying. So, step on board, get ready to find your purpose, embrace your human spirit and let it fly.