Credit Hire Claims Handler (Home

Aston Charles; Glasgow; Remote; GBP 29,000 - 35,000

Job description

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Job Responsibilities:

1. Handle Credit Hire claims efficiently and effectively.
2. Work within an insurance company environment or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
3. Communicate with stakeholders and manage a variety of losses.
4. Provide excellent client service with a focus on problem-solving.
5. Maintain organization and manage tasks with minimal supervision.

Qualifications:

1. Previous experience within Credit Hire claims.
2. Strong communication and rapport-building skills.
3. Ability to handle difficult conversations with empathy.
4. Highly motivated and well-organized.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!