Credit Controller

Job Title: Credit Controller

Location: Leeds

Salary: £23k - 28k per annum doe

Job type: Full time, permanent

Assisi Pet Care was founded on a love of pets and a respect for the sustainable production of everything we bring to market. We are specialists in the transformational acquisition, management and organic growth of pet care, food and related companies. We grow sustainable businesses within the European Pet Care Industry that seek organic growth through continual improvement, innovation and energy. We choose our brands carefully. Each is selected not only for its potential but also its culture and character.

Education
Essential Qualifications & Experience:

• Minimum of GCSEs (or equivalent) in Mathematics and English.

Experience:

• Proven experience in a Credit Control or Accounts Receivable role. Minimum of 2 years.
• Background in managing accounts, chasing overdue payments, and negotiating with clients.
• Familiarity with financial systems and accounting software (e.g., Sage, SAP, or similar).
• Knowledge of credit management processes and the ability to assess credit risks.

Skills & Competencies:

• Communication Skills: Excellent verbal and written communication skills with the ability to build strong relationships with customers and colleagues. Ability to handle difficult conversations professionally and tactfully, especially with overdue clients.
• Attention To Detail: Strong focus on accuracy and the ability to spot discrepancies or errors in financial data. Ability to produce clear, concise reports and summaries on credit control activities.
• Negotiation Skills: Experience in handling disputes, finding resolutions, and maintaining a customer-centric approach.
• Problem Solving: Strong analytical skills with the ability to identify and address problems before they escalate. Ability to think on your feet and find practical solutions to challenges within the credit control process.
• IT Skills: Proficient in Microsoft Office, especially Excel, for data analysis and reporting.
• Personal Attributes: Self-Motivated & Proactive: Ability to take initiative and work independently to ensure the timely collection of debts. Driven to improve processes and efficiency within the credit control department.
• Confidentiality & Integrity: Professional approach when dealing with both internal teams and external clients.
• Team Player: Ability to work effectively within a team, collaborating with other departments such as sales, when necessary. A flexible approach to work and willing to assist colleagues where necessary.
• Resilience & Patience: Patience and persistence in following up on outstanding payments.

Candidates with the relevant experience or job titles of Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Payment Processing, Purchase Ledger, Financial Administrator, Accounts Admin, Finance Support, Finance Assistant, Assistant Credit Controller, Credit Control may also be considered for this role.