Credit Controller

Credit Controller

Salary: £25,000 - £30,000 per annum (DOE)

Location: Crayford, DA1 4QX

Contract type: Full time, Permanent

Are you an experienced Credit Controller looking for your next challenge? Restore Datashred is seeking a skilled professional to join our team, managing and collecting customer accounts while ensuring high levels of satisfaction and minimising debtor balances.

As the primary point of contact for credit control matters, you will work closely with major clients and internal teams to resolve debt issues efficiently. This role requires a proactive approach to managing company debts, attending meetings with key stakeholders, handling court proceedings, and supporting colleagues across the division.

Key Responsibilities

1. Take a proactive role in managing and collecting company debts
2. Act as the main point of contact for credit control issues within your ledger
3. Attend meetings with major customers and the Sales team to discuss debt-related matters
4. Handle court paperwork, ensuring all deadlines are met
5. Manage customers going through liquidation processes to a satisfactory resolution
6. Collaborate with cash allocations and invoicing teams to maintain high standards
7. Work cross-functionally with internal departments to resolve customer issues
8. Maintain detailed credit control records and regularly issue customer statements
9. Provide cover for other credit control team members when required
10. Meet KPIs set by the line manager

About You

• Experience managing large, multi-location blue-chip clients
• Strong background in handling technical and legal credit issues
• Excellent communication, negotiation, and influencing skills
• Advanced Excel skills with the ability to analyse large volumes of data
• Proven ability to work to strict deadlines
• CICM qualification is an advantage

Some of our benefits include:

• Annual Leave – 25 days + bank holidays
• Life Assurance – 2x basic annual salary
• Bereavement Counselling – Support during difficult times
• Free Onsite Parking
• Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
• Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)