Credit Control Manager

Job Title: Credit Control Manager
Location: Farnham - 1 day in the office a week
Salary: up to £40,000 + Discretionary Annual Bonus

Are you an experienced Credit Control professional ready to take the next step in your career?

We are currently recruiting for a Credit Control Manager on behalf of a leading business that is looking to expand its team. This is an exciting opportunity to take ownership of the credit control function, ensuring timely collection of cash and building strong relationships with customers. You will be responsible for managing a small team and working closely with key internal and external stakeholders to ensure that the company's credit policies are adhered to and payments are made within agreed terms.

Key Responsibilities:

1. Oversee and improve credit control procedures to promote best practices and maximise system utilisation.
2. Manage and develop a small team of direct reports, providing direction and fostering growth.
3. Build and maintain relationships with key customer contacts, prioritising customer experience.
4. Perform credit checks and proactively manage credit limits.
5. Chase overdue invoices by phone and email, ensuring accurate records of all activities.
6. Provide accurate and timely advice on billing queries and ensure disputes are handled promptly.
7. Liaise with stakeholders to improve credit control outcomes and identify any issues early.
8. Prepare monthly KPI reports for management, ensuring timely and accurate information.

Ideal Candidate:

1. Strong communicator with excellent written and verbal skills.
2. Highly organised with a keen eye for detail and the ability to work under pressure.
3. Proven experience within a Credit Control department.
4. Team leadership experience is desirable.
5. Previous experience of improving processes and procedures.
6. Strong problem-solving skills with the ability to negotiate effectively.

What's on Offer:

1. Competitive salary
2. Discretionary annual bonus
3. Hybrid working options
4. 25 days annual leave
5. Pension contributions
6. Training and development opportunities

If you're an experienced Credit Control professional looking for a new challenge, this could be the perfect opportunity for you. Get in touch today to find out more and apply for this fantastic role!