Credit Control Assistant

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Overview Role

Working to ensure timely collections from customers, managing credit risk and maintaining accurate records of accounts receivable activity. This role is an exciting opportunity involving working and supporting multiple internal business areas and liaising directly with a diverse customer base. Specific training will be provided for the financial instruments requirement.

1. Review customer invoice requests to ensure that taxes and specific contract requirements are dealt with correctly.
2. Reconcile and manage selected customer accounts, resolve queries and arrange offsets as applicable.
3. Work closely with accounts payable staff to ensure offset transactions are properly booked and reconciled.
4. Chase customers for payment by any appropriate means.
5. Resolve queries with customers.
6. Issue customer statements.
7. Maintain customer contact records.
8. Carry out credit checks on customers.
9. Raise customer invoices, credit notes, pro forma and/or inter-company debit notes.
10. Ad hoc requests as required.

1. Accurate with significant quantities of detailed items, articulate, extremely numerate and logical.
2. Self-motivated, ambitious, keen to learn, and make efficiency improvements to processes.
3. Able to work in an organised manner, either alone or as part of a team as the situation dictates; acting with initiative and confidence in a frequently changing work environment.
4. Able to work with others and coordinate activities across multiple departments, separate companies, countries and time zones that result in issues being effectively resolved.
5. Able to cope with the pressure of multiple and changing priorities.
6. Able to present information clearly and concisely; informally and to larger audiences.