Credit Control Administrator

As a result of continued growth, we are looking to expand the team and are therefore seeking to recruit a Credit Control Administrator on a Part-Time basis (18-20 hours per week approximately).

You will join the finance department based in our Avonmouth office and help the credit control team with administrative tasks. As a Credit Control Administrator, you will be fully supported by a friendly and hardworking team which will set you up for success and growth within the business. This is a great opportunity for someone who has strong administration skills and is good with numbers to really take their career to the next level.

The role will initially be office-based during the training period. However, once complete, we are happy to offer a hybrid working pattern and some flexibility.

Key Accountabilities

• Identify and collate information necessary to open credit limits on customer accounts.
• Accurate and swift data entry of all payments (cheques, BACS, FP, CHAPS, etc.) onto the relevant customer accounts.
• Process bank transfer and cheque payments promptly for orders on mail order accounts to maintain timely delivery services.
• Ensure timely upload of bank information to facilitate the Direct Debit process.
• Keep customer information on credit accounts up-to-date, making sure any changes are carried out without delay.
• Responsible for timely generation and distribution of customer invoices, credit notes, and statements.
• Support the credit controllers in their debt collection by issuing copy documents and raising invoice disputes with customer services.
• Dealing with queries relating to credit accounts, including questions about payment allocations.

Qualifications, Skills, Experience & Technical Capabilities

• Experience with high-level administration.
• Some knowledge of credit control would be preferred.
• Excellent written and verbal communication skills, with the confidence to make outbound calls.
• Experience of working within a fast-paced, changeable environment.
• Good level of general education, with a minimum grade 4 (or equivalent) GCSE in Maths.
• Proficiency in MS Outlook and Excel.
• Attention to detail and accuracy are paramount.
• Drive for results.

Benefits:

• Competitive base salary with an annual performance-related bonus.
• 25 days holiday plus your Birthday off!
• The option to earn 4 additional days holiday or a cash bonus, based on your attendance.
• Holiday Buying scheme options.
• Company Sick Pay.
• Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen.
• Huge discounts on our full range of products.
• Ongoing training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry-recognized qualifications.
• Life Assurance.
• Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983 to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers, and problem solvers who are as determined to grow, develop, and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading, and our determination to be a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.