Covert Human Intelligence Source Handler- Croydon

About the Department

The Risk and Intelligence Service (RIS) is at the heart of HMRC compliance and enforcement activity. The purpose of the Intelligence team within RIS is to develop and enhance the intelligence picture of organised crime and serious fraud impacting HMRC. We then deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.

About the Job

Source Management Ops currently has a number of vacancies and is seeking Source Handlers to support the use and management of Covert Human Intelligence Sources (CHIS) and Human Intelligence Sources (HUMINT) based in the UK to support HMRC’s strategic priorities regarding closing the Tax Gap and supporting its core delivery functions.

SMU is responsible for the use and management of Covert Human Intelligence Sources (CHIS) and Human Intelligence Sources (HUMINT).

Source Management currently has a number of vacancies and are seeking Source Handlers to support HM Government’s renewed Illicit Tobacco Strategy 2024: Stubbing out the problem. Tackling illicit tobacco requires united action across all parts of government. This strategy strengthens the already effective collaboration between HMRC, Border Force and the Department of Health and Social Care, to drive enforcement in all areas and stub out the problem of illicit tobacco.

The collection of sensitive human intelligence is an integral part of combining the operational, investigative and intelligence expertise of various agencies, and enhancing our ability to disrupt organised crime.

The role of a Covert Source Handler:

• Would you enjoy collating, evaluating and sanitising information to direct operational activity?
• Can you build rapport with a wide range of people?
• Are you driven to support the international fight against Serious and Organised Crime and engage with partners in supporting HMRC’s global response?

Key Responsibilities:

• Resilience with excellent listening skills and verbal powers of communication to gather accurate information from sources. You will need to be adaptable to meaningfully engage and able to develop positive working relationships with a wide range of people.
• Exercise sound judgment to make informed decisions regarding the significance of the information gathered. Producing intelligence efficiently and ensuring its safe dissemination. Engaging with Subject Matter Experts to ensure that the intelligence opportunity is understood and fully exploited.
• Be an effective team player providing support where appropriate. Be integral in planning and making decisions to achieve business objectives. Work in a demanding, fast-paced environment and be able to get through high volumes of work quickly and accurately.
• Prioritising your own workload, effectively managing complex and challenging situations, and demonstrating flexibility whilst under pressure.
• Proficiency in both mobile and foot anti and counter surveillance techniques, whilst working in line with covert structures.
• Promote continuous improvement, encouraging ideas for change, and creating a culture of innovation and inclusiveness.

Additional Security Information:

Successful candidates must pass a baseline personnel security standard check. Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy.

Benefits:

Alongside your salary of £29,475, HM Revenue and Customs contributes £8,538 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.