Court Usher

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Full Time, 37 hours per week 9am - 5pm

This role is until end of October 2025 (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

Pay rate: £12.36 per hour

We are currently recruiting for a Court Usher at Oxford Crown Courts.

What will be your primary responsibilities?

1. You will balance usher and administrative duties, allowing you to work where needed.
2. You will be an essential first point of contact for all the court users.
3. There will be regular contact with the judiciary and assisting the administrative staff.
4. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms.
5. Complete documentation, as well as ensuring the court runs efficiently.
6. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.

1. Friendly and approachable manner with excellent customer service skills.
2. Ability to multitask whilst working in a fast-paced environment.
3. Good written and verbal communication skills.
4. IT proficient with the ability to learn and adapt to different technologies and software packages.
5. Excellent organisational and time-keeping skills.